What you'll accomplish
By the end of this guide, you'll have ChatGPT configured to understand your store's context automatically — so every time you ask it to write a coaching note, weekly summary, or job posting, it already knows your store type, team size, and communication style. No more explaining yourself from scratch every time.
What you'll need
- A free ChatGPT account (chat.openai.com)
- 20 minutes to set up your custom instructions
- Time needed: 20 minutes setup, then saves 5–10 minutes per session
- Cost: Free (works on free plan)
How-To Guide: Set Up ChatGPT Custom Instructions for Your Store
Step 1: Log Into ChatGPT and Find Custom Instructions
Go to chat.openai.com and log in. Click your profile icon in the bottom left corner. Select Customize ChatGPT from the menu. A dialog box opens with two text fields.
What you should see: A modal with two large text boxes: "What would you like ChatGPT to know about you to provide better responses?" and "How would you like ChatGPT to respond?"
Troubleshooting: If you don't see "Customize ChatGPT," you may be on an older interface — try clicking the three dots (...) next to your name instead.